QAP INFORMATION

Objectives Of The Program:

To enhance participants’ skills and technical knowledge to enable them to carry out their daily responsibilities, and for them to take advantage of these technologies and tools to improve their productivity. To raise the level of self-confidence and technological skills of the participants who are involved in automobile claims servicing and support.

To provide an opportunity for automobile related industries, organizations, associations, clubs, schools, training institutes, and regulatory bodies to be more aware of public and private sector collaborations that would result in improved claims servicing, processing and data sharing.

To foster better co-operation and awareness amongst industry players to establish understanding and partnership that would be mutually beneficial. To provide understanding and knowledge that would increase our industry’s competitiveness and recognition nationally, regionally, and internationally.

QAP 1 - HRDF 100% Claimable

Introduction to Motor Insurance & MRC

  • Insurance – Coverage and Documentation
  • Stakeholders of the Industry

Understanding Car Designs, Parts and Parts’ Terminology

  • Types of Car Designs and Materials
  • Vehicle Body Part Descriptions – Panels & Service Parts
  • Standardization on Parts Terminology
  • Electronic Estimating and MRC’s CPC Systems
  • Data Integrity in Estimating

QAP 2 - HRDF 100% Claimable

  • Collision Theory & Understanding Car Crashes
  • Understanding Repair Times
  • Understanding Repair Processes
  • Usage of Electronic Estimating Systems
  • Estimation Process and Methods of Evaluation
  • Understanding Vehicle Safety & Specifications
  • Vehicle Damage Assessment Processes
  • Case Studies
  • Practical and Assessment Day

QAP 1 & 2 Download

QAP 3 & 4 Download

QAP 3 - HRDF 100% Claimable

Course : Mechanical Electrical & Trim (MET)
Duration : 2 days with theory & practical

Who should attend :
Workshop Repairer (Owner, Manager, Supervisor, Auto Body Technician, Panel Beater) Insurance Company (Manager & Assessor) Adjuster Firm (Manager & Adjuster)

Objective :

  • To evaluate the Auto Technician understanding and knowledge on the OEM Repair Manual
  • To enhance the skill and knowledge on vehicle system reset and calibration process
  • Uphold the precaution measures during the process of remove and refit M.E.T.

Modules :

  • Body & Paint Operation Flow
  • Collision Repair Fundamentals
  • Body And Repair
  • Fundamental OEM Repair Procedure
  • Understanding OEM Body Repair
  • Components And Parts Verification
  • Practical Assessments

QAP 4 - HRDF 100% Claimable

Course : Structural Body Repair
Duration : 2 days with theory & practical

Who should attend :
Workshop Repairer (Owner, Manager, Supervisor, Auto Body Technician, Panel Beater) Insurance Company (Manager & Assessor) Adjuster Firm (Manager & Adjuster)

Objective :

  • Understand and read OEM Body Repair Manuals
  • Apply the proper repair procedure to uphold the vehicle body structure integrity
  • Carry out proper sectioning, welding and measuring according to OEM Body Repair Manuals
  • Identify the new material on modern vehicles and repair methods
  • The importance of corrosion protection application

Modules :

  • Body & Paint Operation Flow
  • Collision Repair Fundamentals
  • Body And Repair
  • Fundamental OEM Repair Procedure
  • Understanding OEM Body Repair
  • JPJ Technical Application/ Puspakom Check
  • Practical Assessments