QAP INFORMATION

Objectives Of The Program:

To enhance participants’ skills and technical knowledge to enable them to carry out their daily responsibilities, and for them to take advantage of these technologies and tools to improve their productivity. To raise the level of self-confidence and technological skills of the participants who are involved in automobile claims servicing and support.

To provide an opportunity for automobile related industries, organizations, associations, clubs, schools, training institutes, and regulatory bodies to be more aware of public and private sector collaborations that would result in improved claims servicing, processing and data sharing.

To foster better co-operation and awareness amongst industry players to establish understanding and partnership that would be mutually beneficial. To provide understanding and knowledge that would increase our industry’s competitiveness and recognition nationally, regionally, and internationally.

QAP 1

MOTOR INSURANCE AND PARTS IDENTIFICATION
1 day course ( Theory and Practical Class )
HRDF 100% Claimable

Who should attend :
Workshop Repairer (Owner, Manager, Supervisor, Auto Technician), Insurance Company (Manager & Assessor), Adjuster Firm (Manager & Adjuster)

Benefits :

  • Participants will understand the underwriting of automobile insurance and the parts nomenclature that has been standardize for the Malaysian automotive collision repair collision repair industry.
  • Participant will understand vehicles body construction and material used in body cinstruction, definition of franchise and OEM parts and general knowledge on vehicle repair process.

Modules :

  • Malaysian Motor Insurance Industry and BN JPI/GPI 14
  • Understanding Vehicle Construction
  • Understanding Car Design & Parts Identification and Terminology
  • General Knowledge On Vehicle Repair Process

   QAP 1 Download



QAP 2

ESTIMATING & REPAIR METHODOLOGY
3 days course ( 2 days Theory, 1 day Practical )
HRDF 100% Claimable

Who should attend :
Workshop Repairer (Owner, Manager, Supervisor, Auto Technician), Insurance Company (Manager & Assessor), Adjuster Firm (Manager & Adjuster)

Benefits :

  • Participants will understand the underwriting of automobile insurance and the parts nomenclature that has been standardize for the Malaysian automotive collision repair collision repair industry.
  • Participant will understand vehicles body construction and material used in body cinstruction, definition of franchise and OEM parts and general knowledge on vehicle repair process.

Modules :

  • Collision Theory, Metallurgy And Car Body Design
  • Understanding Thatcham Times System (TTS)
  • TTS VS Repair Process Time Application
  • Estimating Process And Appraisal Method
  • Quality Inspection On Repair Stages
  • JPJ Technical Application / Puspakom
  • Negotiation Skills / Create Supplementary

   QAP 2 Download



HOW DO I BOOK :


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QAP 3

VEHICLE SYSTEMS, COMPONENTS AND MET R&R OPERATION
2 days course (1 day Theory, 1 day Practical)
HRDF 100% Claimable

Who should attend :
Workshop Repairer (Owner, Manager, Supervisor, Auto BodyTechnician, Panel Beater), Insurance Company (Manager & Assessor), Adjuster Firm (Manager & Adjuster)

Benefits :

  • Participants will understand OEM Repair manual operation process, OEM repair procedure and vehicle system repair.
  • Participants will able to evaluate vehicle component, verify remove & refit proper procedure and precaution measure.
  • Enhance participants skills and knowledge on vehicle system reset, system calibration, standard operation procedures, precaution and warnings.

Modules :

  • Body & Paint Operation Flow
  • Collision Repair Fundamentals
  • Understanding OEM Body And Repair Manual
  • Fundamental OEM Repair Procedure
  • Understanding Vehicle System Repair
  • Components And Parts Verification

   QAP 3 Download



QAP 4

PANEL REPAIR, WELDING & MEASUREMENT
2 days course (1day Theory, 1 day Practical)
HRDF 100% Claimable

Who should attend :
Workshop Repairer (Owner, Manager, Supervisor, Auto BodyTechnician, Panel Beater), Insurance Company (Manager & Assessor), Adjuster Firm (Manager & Adjuster)

Benefits :

  • Participants will have the knowledge; understand and read OEM Body repair manuals.
  • Participants able to carry out proper sectioning, welding and measuring according to OEM Body Repair manual.
  • Participants will understand the new material on modern vehicles and repair methods.
  • Participants will know the importance of corrosion protection.

Modules :

  • Body & Paint Operation Flow
  • Collision Repair Fundamentals
  • Understanding OEM Body And Repair Manual
  • Fundamental OEM Repair Procedure
  • Body & Repair
  • JPJ Technical Application/ Puspakom Check

   QAP 4 Download