Appointed by the insurance companies in Malaysia with endorsement of The Central Bank of Malaysia (Bank Negara Malaysia – BNM), MRC fundamental mission is to reduce subjectivity in motor claims’ estimation and compensation. The consciousness of a need to ensure that vehicles damaged in an accident are repaired using the right methodology, equipment, and skills, to be safely put back on the road. This will continue to be MRC’s paramount social responsibility.
In October 1998, PIAM, with the endorsement and agreement of its members, decided upon improving market practices in the management of motor insurance claims.
Implement and localize a single, and standard database of replacement motor parts nomenclature, price reference and repair times.
Set up a Claim Processing Centre through which all estimates would be routed for collection and analysis of all claims data. Reports and analysis can then extracted from this information bank.
Certify and conduct compliancy audits on all front-end estimating systems developed or marketed by software houses that are linked to the MRC Database and CPC.
